To whom it may concern,
Due to the current situation with the global outbreak of the COVID-19 strain of Coronavirus, we wanted to reach out to all customers to advise you of where Tufcot stand.
As with any unexpected event like this, the situation is constantly evolving and we want to reassure you that we are closely monitoring this, along with any potential impacts it would have on our supply chain and our workforce.
We are following Government advice and as soon as we have more information that may be useful, we will update at this time.
We have implemented a 5 point plan to minimise the transmission but also to minimise disruption as much as in our control. This includes both internal measures for the wellbeing of our employees, but also external measures to ensure that we can continue providing products to our customers. This includes restricting business travel and meetings, educating our employees about preventative measures, enhancing cleaning procedures and ensuring stock of raw materials to continue manufacture.
If you would like more information about the action we are taking do not hesitate to ask.
Currently we are working at full capacity and therefore have no problems with manufacturing goods as normal.
Should you have any concerns about the dispatch or receipt of any orders, please note that we also have the space available to hold and stock orders until you are ready to receive these.
We understand that many companies may be affected and want to offer as much support as we can to lessen any issues or business concerns.
If your business has been impacted by the outbreak then we would ask if you can inform us of this so that we can discuss this with you and resolve any problems that you foresee.
We appreciate your co-operation and will be in touch should there be further information available.